Privacy Policy

Les Saisons (“we”, “us”, “our”) operates the website lessaisons.co.uk and provides exclusive-hire carp fishing services at our venue in the Champagne region, France. We are committed to protecting and respecting your privacy.

We may collect the following personal information:

• Name and contact details (email address, phone number, postal address)
• Booking and payment information
• Communications you send to us (enquiries, feedback)
• Technical data such as IP address, browser type and cookies when you visit our website

We use your personal data to:

• Process and manage bookings at Les Saisons
• Communicate with you about your booking, including confirmations and venue information
• Respond to enquiries and provide customer support
• Send occasional updates about the venue, availability and news (only with your consent)
• Improve our website and services
• Comply with legal obligations

We process your personal data on the following bases: performance of a contract (bookings), your consent (marketing communications), and our legitimate interests (improving our services and website security).

We do not sell, trade or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website, processing payments or conducting our business, provided they agree to keep your information confidential.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements. Booking records are typically retained for six years.

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings. Essential cookies required for the website to function cannot be disabled.

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Information Commissioner's Office (ICO)

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at Lessaisonscarplake@gmail.com.